FAQs

GUIDANCE FOR CARE, STEP BY STEP

  1. Refining the Brilliance of Your Knife: After using this exquisite blade, cleanse it with warm, soapy water, and be sure to promptly adorn it with a pristine towel to preserve its inherent elegance and shield it from the encroachment of rust.
  2. Nourish It with a Delicate Oiling: After ensuring your knife is thoroughly dry, take a piece of cloth or a paper towel, and delicately apply a thin coating of mineral oil to the blade. Mineral oil stands as the optimal choice, as it remains food-safe and resistant to spoilage. While cooking oil can suffice in a pinch, it is less suitable for extended knife storage.
  3. Confronting the Challenge of Rust!: Fear not if your knife acquires a hint of rust; it's a correctable issue! Simply employ apple cider vinegar or lemon juice to gently cleanse the rusted areas. Subsequently, wash it with soapy water, ensure it's completely dry, and apply the customary oil treatment. Over time, your knife will develop a distinctive patina, making it not only resilient to rust but also acquiring a unique character.

SPEEDY GUIDANCE TAILORED TO YOU

  • Consistently cleanse your knife with gentle, warm soapy water, and promptly ensure its through drying.
  • Before sheathing your knife, encase it in a delicate layer of mineral oil, safeguarding its enduring protection.
  • If rust should manifest, worry not-a gentle touch of vinegar can swiftly cleanse it away.
  • Avoid prolonged storage of your knife in a leather roll, as it can introduce moisture and rust. If necessary, generously apply oil to your knife before placing it inside.

SHIPPING

  1. What is the anticipated timeframe for order processing and shipment?                                                                                                                        The duration for order processing and shipment may vary based on the destination. Our unwavering commitment is to deliver your exceptional items with utmost promptness. For precise information, kindly refer to our comprehensive shipping policy.
  2. From which location are the items dispatched?                                                          The shipping point varies according to the destination address. To access further recommend a review of our comprehensive shipping policy.
  3. Is international shipping available for your products?                                               Yes, indeed! We are delighted to extend our reach globally with international shipping, allowing knife enthusiasts from around the world to access our exquisite collection.

RETURNS

  1. Is it possible to initiate a return or exchange in the event of any issues with my purchase?                                                                                                         Absolutely, our commitment is to ensure your satisfaction with your  purchase. In the event of any issues, you can take advantage of our return policy, which exceeds the standard legal requirements, to address your concerns.
  2. I've had a change of heart regarding my purchase. Is it possible to request a refund?                                                                                                           Indeed, you have the option to request a refund in the event of change of heart. the extent of the refund, whether partial or full, is contingent upon our refund policy. Please ensure you reach out to us within the specified time frame as outlined in our policy.